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- Enable SaaS Business Unit to successfully execute its strategy by supporting service and product launches, process improvements and strategic initiatives
- Implement any initiatives that will improve our client/customer support operations and workflows
- Identify support tooling pain points and opportunities to improve business across multiple teams and functions: operational, technical and frontline members
- Ensure successful project delivery and measurement in accordance to customer satisfaction metrics and the wider business
- Partner closely with multiple stakeholders in developing and prioritising comprehensive, data-driven technology/tooling requests and support the team through project life cycle (Planning, process design, requirements gathering, user acceptance testing and launch)
- Build productive working relationships with project, product and technical team, stakeholders, and management inside and outside their program areas
- Work on interrelated sets of complex projects (programs) where success depends on an in-depth understanding of the related area(s)
- Identify dependencies and gaps, unblock issues and drive consensus amongst teams to drive results.
- Prior experience with Project Management, managing all relevant stakeholders
- Degree in Computer Science or a related technical field, or prior experience managing developers and projects
- 1 or 2 years experience in one of the following: software engineering, systems engineering, support, solution engineering in addition to project/program management experience with a demonstrated track record of delivering business value using technology solutions
- Expertise in multiple requirement analysis techniques/methodologies
- Experience leading cross-functional efforts across multiple time zones and functions
- Demonstrated ability to quickly adapt, learn new skill sets and "hit the ground running"
- Strong analytical and technical mindset, as well as strong organisational and relationship management skills.
- Excellent verbal and written communication, influencing and problem-solving skills
- Resourceful, action-orientated with the ability to get things done independently and overcome obstacles by developing creative solutions to problems
Preferred skills & knowledge
- Prior experience working at a financial institution/Cryptocurrency industry or software/IT solutions and services company
- Able to start immediately/within two weeks
- Project Management qualifications/certifications is a plus
- Experience working with customers, understanding their issues and managing their expectations, being involved in project management
- Excellent client-facing skills and excellent written and verbal communication skills
- Ability to prioritise and work under stress, self-motivator, independent, problem-solver and cooperative team player
- Fresh graduates with relevant knowledge are welcome to apply
- Responsible for product introduction, customer demand collection for SEA market or APAC.
- Acting as a liaison to support product positioning and customer demand
- Participate in the product operation of external merchants;
- Understanding business develop strategy to roll out high-quality product usage documents, and responsible for document maintenance, translation, proofreading, etc.;
- Focus on industry development trends, understand the trends of overseas competing products, and conduct localized research.
- Min Bachelor degree or above, minimum 2 years of relevant work experience;
- Good command of spoken and written English and Mandarin in order to liaise with Chinese associate.
- Familiar with SEA blockchain market;
- Strong interest and knowledge reserve in blockchain and digital currency industry;
- Knowledge of cryptocurrency exchange is a priority.
- Achieve sales targets in the responsible area.
- Establish customer relationship, conduct customer management, daily communication with customers, and provide customers with timely Q&A.
- Conduct customer analysis, deeply tap customer needs, and effectively integrate internal and external resources to form a complete solution.
- Master international market trends, understand market conditions and have independent opinions.
- Familiar with the company's system technical parameters and basic technical processes, able to promo to customer independently.
- Participate in international industry summit and explore sales leads.
- Bachelor degree in Business, Marketing, Sales or any relevant
- Prior 1 or 2 years working in sales or business development
- Knowledge in Forex, Blockchain or Cryptocurrencies will be an advantage
- Strong proficiency in English and Mandarin (able to liaise with Mandarin speaking associates and clients in view of business communications)
- Excellent communication and presentation skills with the ability to build rapport
- problem-solving skills with the ability to perform under pressure
- Fast learner and possess passion for sales
- Highly motivated and self-driven
1. Develop and execute the Thailand business development strategy to drive user
acquisition, increase market penetration, and meet or exceed revenue targets.
2. Identify and engage with Key Opinion Leaders (KOLs) across various industries, including finance, technology, and media, to establish strategic partnerships and expand our brand influence.
3. Represent the company at industry events, conferences, and networking functions, establishing and maintaining a strong presence in the Thailand cryptocurrency community.
4. Stay up-to-date with industry trends, regulatory developments, and emerging technologies in the cryptocurrency space, and leverage this knowledge to drive business growth and innovation.
Job Summary
We are looking for a highly motivated and experienced Thailand Business Development (BD) Manager to lead our business development efforts and build strong partnerships with key opinion leaders (KOLs) across Thailand. As the Business Development Manager, you will be building and nurturing relationships with key opinion leaders and helping the sales team to acquire more customers. Your main focus will be to increase our brand awareness, drive customer acquisition and expand our business network in the Thai market.
· Bachelor's degree in Business Administration, Finance, Marketing, or a related field. An MBA or equivalent is a plus.
· Proven experience as a Business Development Manager or a similar role in the financial or technology industry, preferably within the cryptocurrency sector.
· Strong understanding of the Thailand cryptocurrency market, regulatory landscape, and emerging trends.
· Demonstrated success in building and managing strategic partnerships with Key
· Opinion Leaders (KOLs) or influential individuals.
· Exceptional negotiation, communication, and interpersonal skills, with the ability to
· build rapport and establish trust with stakeholders at all levels.
· Proactive, self-driven, and results-oriented, with a track record of delivering business
· growth and exceeding targets.
· Fluency in English and Chinese is required, and proficiency in Thailand languages is highly desirable.
1. Develop and execute the Taiwan business development strategy to drive user acquisition, increase market penetration, and meet or exceed revenue targets.
2. Identify and engage with Key Opinion Leaders (KOLs) across various industries, including finance, technology, and media, to establish strategic partnerships and expand our brand influence.
3. Represent the company at industry events, conferences, and networking functions, establishing and maintaining a strong presence in the Taiwan cryptocurrency community.
4. Stay up-to-date with industry trends, regulatory developments, and emerging technologies in the cryptocurrency space, and leverage this knowledge to drive business growth and innovation.
Job Summary:
We are looking for a highly motivated and experienced Taiwan Business Development (BD) Manager to lead our business development efforts and build strong partnerships with key opinion leaders (KOLs) across Taiwan. As the Business Development Manager, you will be building and nurturing relationships with key opinion leaders and helping the sales team to acquire more customers. Your main focus will be to increase our brand awareness, drive customer acquisition and expand our business network in the Taiwan market.
· Bachelor's degree in Business Administration, Finance, Marketing, or a related field. An MBA or equivalent is a plus.
· Proven experience as a Business Development Manager or a similar role in the financial or technology industry, preferably within the cryptocurrency sector.
· Strong understanding of the Taiwan cryptocurrency market, regulatory landscape, and emerging trends.
· Demonstrated success in building and managing strategic partnerships with Key
· Opinion Leaders (KOLs) or influential individuals.
· Exceptional negotiation, communication, and interpersonal skills, with the ability to
· build rapport and establish trust with stakeholders at all levels.
· Proactive, self-driven, and results-oriented, with a track record of delivering business
· growth and exceeding targets.
· Fluency in English and Chinese is required, and proficiency in other languages is highly desirable.
1. Cooperate with the senior business development manager OR sales director to achieve the sales targets in the responsible area (US$XXX collection per quarter depending on SOP).
2. Develop long-term relationships with potential AND/OR existing customers, responsible for customer management and maintenance, daily communication and provide customers with timely answers.
3. Conduct analysis of your customers, dig deeply into their needs and integrate internal and external resources effectively to form a comprehensive solution.
4. Grasp the dynamics of the local AND/OR international offline market, knowing and having own opinions on the offline market conditions.
5. Participate in international industry summits and explore offline sales leads.
· Has completed a full-time bachelor’s degree OR equivalent and above.
· 2-3 years of sales related experience. However, fresh graduates with good qualifications could be accepted under a special circumstance.
· Has blockchain backgrounds AND/OR experiences.
· Has an aptitude of active and positive. Quick adaptability to the blockchain market and have a good behaviour of handling regulated clients.